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Returns Policy


The following are guidelines for all goods ordered for delivery. Wherever possible we will respond to your individual circumstances. We will always offer you the choice of an exchange or refund if the fault occurs within 28 days of delivery.

To qualify for a refund or exchange of the product request that is is:-

  • in otherwise in 'as-new' condition;
  • complete with any accessories and free gifts offered with it (and, if possible, the original box and packaging).

This promise does not cover faults caused by accident, neglect, misuse or normal wear and tear.

Any refund due to a fault, incorrectly described or other defect will include a refund of the applicable delivery charges including the cost of returning the item to us. Replacement goods are sent by standard delivery only.

Please Note: This Returns Policy Does Not Affect Your Legal Rights